STAR+PLUS Enrollment Letters Sent in Error

An error resulted in STAR+PLUS enrollment packets being sent to some Department of Aging and Disability Services (DADS) waiver clients. The letters told the clients they needed to choose a plan because they would soon move into STAR+PLUS. These clients are getting a letter correcting this mistake. The new letter will say:      "We recently sent you a letter that said you would soon be in the Medicaid STAR+PLUS program. We sent you this letter by mistake. You do not need to take any action because of this. You will not be enrolled in STAR+PLUS at this time, even if you picked a medical plan and doctor."    HHSC also has directed the vendor that made the mistake to call affected clients to explain what happened. For questions, call 1-800-964-2777.     SUBSCRIBER SERVICES: Manage Preferences  |  Delete Profile  |  Help This email was sent to buzzhairs@gmail.com using GovDelivery, on behalf of: Texas Health and Human Services Commission · 4900 North Lamar Blvd · Austin TX 78751 · 1-800-439-1420